At Greentree we are committed to protecting your privacy throughout the loan process. We will use your personal and financial information only as appropriate to provide the services you request. Please read on for more details about our commitment to your privacy.
The Information We Collect
Greentree collects from you the necessary personal information you give us, such as your name, telephone number, and email address, to process your email inquiries, online or in-office loan applications and to follow up any questions you may have.
We also retain any financial information you give us to process your loan applications. As part of the loan application form, we offer you a terms statement that allows you to authorize us to obtain any and all information concerning your assets, savings, credit history, or any information that my be required in connection with the loan. Financial information that may be collected to process your loan could include the following:
• Personal information we receive from you on our loan application.
• Financial transactions with us or others, such as your bank or credit union account balances, payment history, and credit card usage.
• Credit or financial information we receive from consumer reporting agencies, such as your credit worthiness and credit history.
Personal or Financial Information Changes
Greentree will attempt to ensure that personal or financial information you send us is accurate. If at any time you wish to change or delete the personally identifiable information you have given us through our website or in person, please email us or call us at 800-438-9168.
We Do Not Share Your Personal Information
Greentree does not sell, trade, or rent your personal information to others. This information is for our confidential records only. We restrict access to your personal and financial information to employees who are researching or processing your loan and/or to those financial agencies with which we communicate in order to provide requested services to you.
If you decide not to pursue or complete applications or transactions with us, we will not share information we have collected about you, except as permitted or required by law.
Spam Email and Use of Email Addresses
We make every effort to minimize the amount of email correspondence you receive from us. We do not share or sell your email address to any third parties.
We do not use any cookies on this website to track the activity of users or obtain any personal information.
We employ the latest 128-bit SSL (Secure Socket Layering) encryption technology in our online loan application form. This is done to protect you from unauthorized use of the information you are sending to our server. To make sure you have the latest security features on your browser download and install the latest version of your favorite browser, Microsoft Internet Explorer or Netscape Communicator.
Do you still have questions?